Quick overview — what this page covers
This landing page explains how to log in to Robinhood safely, options for two-factor authentication and account recovery, how Robinhood's login flow works in general, and practical steps to troubleshoot common issues. It also includes security tips for keeping your investment account safe.
1 — The Robinhood login flow (typical)
Logging in to Robinhood commonly involves three elements: your username or email, your password, and a second authentication factor (if enabled). Robinhood may prompt for additional identity verification for certain account changes or large transactions.
- Open the Robinhood website or mobile app.
- Enter your email/username and password on the login screen.
- If multi-factor authentication (MFA) is enabled, confirm the 2FA code sent to your device or generated by an authenticator app.
- After successful authentication, you’ll arrive at your portfolio dashboard.
2 — Secure login best practices
- Use a strong, unique password: long passphrases (12+ characters) combining words and symbols are easier to remember and harder to guess than short passwords.
- Enable two-factor authentication (2FA): prefer an authenticator app (TOTP) over SMS when possible. Authenticator apps are less vulnerable to SIM-swapping attacks.
- Keep devices updated: install OS and app updates to reduce exposure to security vulnerabilities.
- Avoid public Wi-Fi: use a trusted network or a personal hotspot when accessing account-sensitive services.
3 — Two-factor authentication options
Robinhood supports multiple 2FA methods — common options include SMS codes and authenticator apps (Google Authenticator, Authy, etc.).
- SMS 2FA: convenient but vulnerable to SIM-swapping; still better than no 2FA.
- Authenticator app (TOTP): more secure — generates 6-digit codes on your device without needing cellular service.
- Hardware security keys: if supported, devices like YubiKey provide strong protection against remote account takeover.
4 — How to enable or update 2FA
- Open Robinhood and go to Settings → Security or Account settings.
- Locate the Two-Factor Authentication section and choose the preferred method.
- Follow the on-screen steps to register your phone number, scan a QR code with an authenticator app, or register a hardware key.
- Save any backup/recovery codes securely (offline) if Robinhood provides them.
5 — Forgot password or locked out?
- Click "Forgot password" on the Robinhood login page.
- Enter the email associated with your account and follow the reset email instructions.
- Create a new strong password and re-enable 2FA if necessary.
If you lose access to your 2FA device (lost phone or removed authenticator), follow Robinhood’s account recovery flow. This typically requires identity verification — be prepared to provide ID and other requested documentation. If you have backup recovery codes, use them to regain access immediately.
6 — Protecting your account from scams and phishing
Scammers may mimic Robinhood login pages or send phishing emails. Use these checks to stay safe:
- Always verify the URL: official Robinhood pages use the robinhood.com domain and HTTPS. Bookmark the official login page and use that link.
- Check email senders carefully. If an email asks for credentials or links to a login page, go directly to the app instead of clicking links.
- Never share your password or verification codes with anyone claiming to be support.
7 — Using Robinhood on multiple devices
You can log in from multiple devices (phone, tablet, desktop). Each device will require authentication, and additional security checks may trigger when a new device signs in. Keep device access secure and sign out on devices you no longer use.
8 — Account security checklist
- Unique password for Robinhood (not reused elsewhere).
- 2FA enabled using authenticator app or hardware key.
- Email address secured with strong password and 2FA where available.
- Backup recovery codes stored offline (if Robinhood provides them).
- Device & app updates enabled.
9 — Troubleshooting common login problems
- Check cellular service and try again; ensure your number is up to date in account settings.
- If using a new phone number, update it in Robinhood from a signed-in device or contact support.
- Ensure the device clock is accurate — TOTP relies on correct time. Enable automatic time sync if available.
- Try re-registering the authenticator (if you still have access to your account) and keep backup codes.
Robinhood may ask for additional verification if it detects unusual activity. This is a normal security measure; follow the on-screen instructions and be ready to prove your identity.
10 — Privacy considerations
Robinhood, like other regulated brokers, collects certain personal information required for account verification (KYC) and regulatory reporting. Review Robinhood’s privacy policy in the app or on their website to understand data uses and retention policies.
11 — When to contact support
Contact Robinhood support when:
- You cannot regain account access through standard reset/recovery steps.
- You notice unauthorized trades or changes to your account.
- You're instructed to provide identity verification as part of recovery.
When reaching out, include non-sensitive details (account email, device type, OS) and avoid sharing passwords or verification codes over email or chat.